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How dafaexch9 Handles Your Personal Data

At dafaexch9, we collect only the data we need to run your account, process your UPI, Paytm or PhonePe transactions, and keep your details secure.

Data collected only as neededUPI, Paytm, PhonePe transaction privacyYour right to access and deleteEncrypted account storageContact us anytime to update details

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What This Policy Covers and Where It Applies

dafaexch9 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy applies to every account holder and visitor who interacts with dafaexch9.co, whether you deposit via UPI, Paytm or PhonePe, browse the lobby, or contact our support team. Access to our platform depends on local law and is available where local law permits. We

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process personal data — including your name, contact details, payment identifiers and device information — solely to operate your account, verify identity, process transactions and comply with applicable legal obligations. We do not sell your personal data to third parties for their own marketing purposes. Any
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data we share with payment processors such as UPI networks, Paytm infrastructure or PhonePe gateways is limited to what those processors need to complete your transaction, and is governed by their own published policies as well as ours.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have questions about how your data is handled, want to request a copy of what we hold, or need to correct or remove information…

DATA HANDLING STANDARDS

Six Ways We Protect and Manage Your Data

We apply a consistent set of practices across every part of dafaexch9.co to keep your account data accurate, secure and within your control.

Encrypted Account Storage

All account credentials and personal details are stored using industry-standard encryption at rest. Your password is hashed and never stored in plain text; only you can set or reset it via verified email.

Cookie Use and Control

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can disable non-essential cookies from the cookie banner or your browser settings at any time.

Payment Data Handling

When you transact via UPI, Paytm or PhonePe, the payment identifier is passed securely to the relevant gateway. We retain a transaction reference for account records but do not store full payment credentials on our servers.

Data Retention Schedule

Active account data is retained for as long as your account is open. If you close your account, we retain records for the period required by applicable law, after which personal data is securely deleted or anonymised.

Your Right to Access and Correct

You can request a copy of all personal data we hold about you at any time. If any detail is inaccurate, contact our privacy team via email or live chat and we will correct the record within seven working days.

Third-Party Data Sharing Limits

We share data with payment processors, fraud detection services and regulatory bodies only where necessary. No data is sold to advertisers. Each third-party processor is bound by a data-processing agreement aligned with this policy.

Frequently Asked Questions About Your Privacy

Below are the questions our account holders in India ask most often about how their data is handled on dafaexch9.co. If your question is not here, reach out via live chat or email and we will respond promptly.

We collect your name, email address, phone number, date of birth and country of residence to create and verify your account. Device and IP information is also logged for security purposes when you log in.

We share data only with payment processors such as UPI networks, Paytm and PhonePe to complete transactions, and with fraud-detection services to protect your account. We do not sell your data to any marketing or advertising company.

Email our privacy team from your registered address requesting a data copy. Include your account username. We will compile and send your data within seven working days of verifying your identity.

Yes. You may request deletion by contacting the privacy team via email or live chat. We will delete or anonymise your personal data after the retention period required by applicable law has passed.

We retain transaction records and identity documents for the period specified by applicable Indian laws after account closure. Once that period ends, personal data is securely deleted from our systems.

We use essential session cookies and optional analytics cookies. You can accept or decline non-essential cookies via the banner shown on your first visit, or adjust settings in your browser at any time.

Your UPI or Paytm transaction is routed through the respective payment gateway using encrypted connections. We store only a transaction reference number for account records — full payment credentials never touch our servers.

How dafaexch9 Handles Your Personal Data

Reach Our Privacy Team Directly

Six Ways We Protect and Manage Your Data

Encrypted Account Storage

Cookie Use and Control

Payment Data Handling

Data Retention Schedule

Your Right to Access and Correct

Third-Party Data Sharing Limits

Frequently Asked Questions About Your Privacy

01 What personal data does dafaexch9 collect when I open an account?

02 Does dafaexch9 share my data with third parties?

03 How can I request a copy of my personal data?

04 Can I ask dafaexch9 to delete my account data?

05 How long does dafaexch9 keep my data after I close my account?

06 What cookies does dafaexch9 use and how do I manage them?

07 How is my UPI or Paytm payment data protected?

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